I placed two or more orders for the same showtime but my reward status only changed once.

Your reward status increases with each movie showtime you see, not with each order you place. For example, if you place 2 separate orders for the same movie showtime, your reward status will increase by 1. If you place 2 separate orders for different movie showtimes, your reward status will increase each time.

The Atom Rewards introductory offer of “See 4 movies, earn a free standard ticket” ends on December 31, 2018. Only members who saw their first qualifying movie on or before December 31, 2018 are eligible to earn a free movie ticket under the Atom Rewards offer.