You can cancel an order and get a refund up to 30 minutes before showtime from within the Atom app or website. Charges to your credit or debit card will be refunded within 3-5 business days after cancellation. If the show has started, please contact a theater manager or Atom customer support for assistance at 1-844-838-6284.
Canceled orders containing a promotional code or discount are automatically returned to your account making them available for use immediately. We will also send you a cancellation message to the email address or phone number on your account.